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Pharmacy Services is part of the clinical support services available in Putrajaya Hospital. The main focus of Pharmacy Department is to provide quality ambulatory and in-patient care services, as well as effective pharmacy practice through optimal individualized pharmaceutical care to patients. The Pharmacy Department is also responsible for procurement of drugs and consumables and plays a vital role in promoting rational, cost-effective drug usage through an efficient delivery system.


Enhancing our nation’s health through excellence in the practice of pharmacy.



  1.   Uphold legislations and improve policies to ensure quality of pharmaceutical products and services
  2.   Ensure effective and responsive organisational system towards sustainable quality services
  3.   Build capabilities and professionalism through talent development and workforce empowerment
  4.   Intensify collaboration towards best practices and standards


The Pharmacy Department is responsible for the following activities:


  1.   Dispensing of pharmaceutical products to in-patients and outpatients
  2.   Patient counseling on use of drugs
  3.   Drug information service
  4.   Monitoring drug usage, trend and cost effectiveness
  5.   Ensuring rational use of drugs (effectiveness and safety)
  6.   Therapeutic drug monitoring service
  7.   Compounding of sterile and non-sterile preparations
  8.   Education & training of pharmacy staff
  9.   Management of procurement and distribution of drugs and other medical/surgical supplies




Pharmacy Facility


Pharmacy Department & In- Patient Pharmacy

Lower Ground Floor

Medical Store

Lower Ground Floor

Out-patient Pharmacy

Ground Floor

Emergency (ED) Pharmacy

Ground Floor


  1.   Out-Patient Pharmacy Services
  2.   In-Patient Pharmacy Services
  3.   Ward Pharmacy Services
  4.   Therapeutic Drug Monitoring (TDM)
  5.   Parenteral Nutrition Services
  6.   Sterile IV Admixture Services
  7.   Cytotoxic Drugs Reconstitution Services
  8.   Non-sterile Preparation Compounding and Pre-packing Services
  9.   Medication Therapy Adherence Clinic (MTAC) Services
  10.   Home Medication Review (HMR) Services
  11.   Drug Information Services (DIS)
  12.   Procurement & Distribution for Drugs and Non-Drug Supplies


Value Added Services (VAS)

Our VAS is one of Putrajaya Hospital’s Innovation Projects which was developed to ease patients on collecting partial medications with increased feasibility as follows:


  1.  "Pharmacy SMS Take N Go” provides an appointment-based system for patients to collect
     partial medications at the designated counter, with 3 allocated parking lots for this purpose.
  2.  “Ubat Melalui Pos” (UMP) provides delivery of partial medications to patients’ house via Poslaju
  3.  "Medibox” provides an appointment-based system for patients to collect partial medications at
     designated lockers located at the main lobby.
  4.  “Drive Thru HPJ at IKN” provides an appointment-based system for patients to collect partial
     medications at the drive-through pharmacy counter at Institut Kanser Negara (situated next to
     Hospital Putrajaya).


For more enquiries on our VAS please contact us at 03-83124247 (operating hours: office hours)

Drug Information & Enquiries on Medication

Enquiries on medication may be directed to the National Pharmacy Call Centre Toll Free Line 1-800-88-6722 (Mon to Fri, 8.00am to 5.00pm). Questions on medication can also be emailed to online services at Know Your Medicine official website  http://www.knowyourmedicine.gov.my/ 

Drug Information Center Putrajaya Hospital can be reached at 03-83124373 during office hours (Mon-Fri, 8.00am to 5.00pm).


Operating hours


Operating Days

Operating Hours

Out-Patient Pharmacy Counter

Monday – Friday

7.30 am - 5.00 pm

Pharmacy Take N Go Counter

Monday – Thursday

8.00 am – 1.00 pm

2.00 pm – 5.00 pm


8.00 am – 12.15 noon

2.45 pm - 5.00 pm

Emergency (ED) Pharmacy Counter        Every day

Operating 24 hours


File Description
Download this file (Bulletin Farmasi Bil 1 2018.pdf)Bulletin Farmasi Bil 1 2018.pdf BULETIN FARMASI BIL1 2018

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