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Wednesday, September 18, 2019

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FAQ

1.   Where is the location of Putrajaya Hospital?
      Putrajaya Hospital is located at Presint 7, Putrajaya and near

      to Putrajaya Sentral.

 

2.   How many clinics are available at Putrajaya

      Hospital        

       

        Putrajaya Hospital is the center of expertise for endocrinology,

      breast surgery and endocrine. Here is the list of seven (7) clinics

      which are available at Putrajaya Hospital:

 

  •    Otorhinolaryngology Clinic (Ear, Nose, Throat),
  •    Ophthalmology Clinic (Eye),
  •    General Medicine Clinic (including Dermatology,

  Nephrology & Psychiatry),

  •    Orthopaedics Clinic,
  •    General Surgery Clinic,
  •    Obstetric & Gynaecology (O&G) and

             Paediatrics Clinic.          

 3.    How to apply for industrial training at Putrajaya

       Hospital?     

       Complete application from medical students for industrial training

       must be submitted to the Director of Hospital Putrajaya with the

       following requirements and documents:

 

      3.1  Letter of Confirmation from local Public or Private 

            Institutions of Higher Learning (IPTA/IPTS); 

 

      3.2  Official application letter from the student (State the name, 

            identity card number, year of study, duration of training

            required and training industry requested); 

 

        3.3    Curriculum Vitae (CV) / Resume; and

 

     3.4   Complete application should be sent to:      

 

                      Hospital Putrajaya

                      Pusat Pentadbiran Kerajaan Persekutuan,

                      Presint 7,

          62250 PUTRAJAYA

          (u.p.: Unit Latihan)

 

      Applications must be submitted within one (1) month before

      training and late application will not be processed or entertained.

 

4.   How to apply for jobs in Hospital Putrajaya?     

      The hiring and appointment of civil servants is fully undertaken by

      the Malaysian Public Service Commission (SPA) including the

      Ministry of Health Malaysia.

 
     If you are interested in serving at any government hospital,

     including Hospital Putrajaya, you have to fill up an online form SPA8

     at www.spa.gov.my.

 

5.   How do patients make an appointment for treatment

      or examination at Hospital Putrajaya?     

      Putrajaya Hospital (HPj) is a referral hospital. To get a specialist

      service at HPJ, patients need to get a referral letter from any

      government or private hospital / Health Clinic to be referred to HPj.

      The patient is required to bring the referral letter to the Specialist

      Clinic Registration Counter for registration. Next, patient will be

      referred to the respective specialist clinic to get an appointment.

      

      Registration Counter is open daily from Monday to Friday, from

      7.30am to 4.30pm. Please call 03-83124200 (General Line) for any

      inquiries.

    

6.   What is the procedure for making a visit to Putrajaya

      Hospital?     

      Organizations which want to make a visit to Putrajaya Hospital

 

      must submit a written request or application to the Director of

      Putrajaya Hospital. This application may be sent to:

 

Pengarah

Hospital Putrajaya,

Pusat Pentadbiran Kerajaan Persekutuan,

Presint 7,

62250 Wilayah Persekutuan Putrajaya

No. Telefon       : 03 - 83124200

No. Faks           : 03 - 88880137

            Emel                 : This email address is being protected from spambots. You need JavaScript enabled to view it.

 

7.   What is the procedure for blood donation?           

       Putrajaya Hospital does not have a Blood Donation Center.

       However, the National Blood Center will organize a blood donation

       campaign at Putrajaya Hospital. HPj will announce the date of the

       campaign on the website and HPj Facebook.

 

8.   How can I change the appointment date?       

      Patients may contact the respective Specialist Clinic if they want

      to change their appointment date. The specialist clinic phone

      numbers can be referred behind the patient's appointment book or

      by calling 03-83124200 and they can dial the extension numbers

      to get connected to the following clinics:      

 

                           Eye Clinic             : 03-8312400 ext 8487 / 03-83145562
                  ENT Clinic             : 4314
                  Medical Clinic        : 4313
                  Orthopedic Clinic   : 4312    
                  Surgical Clinic       : 4311
                  O&G Clinic           : 4309
                  Paediatrics Clinic  : 4310                

 

 9.   Does HPj provide meningitis vaccination for Umrah and
       HIV Test? 
      

        No. The procedure can only be done at the Government Health
        Clinic only.

10.   What are other procedures to get the medication if patients
        are unable to get it directly from the pharmacy counter:        
  

       Patients may apply for medication at least 2 working days before

       the date of appointment in order to take the medication by following

       these steps:

 

           a)    SMS (15888) / Phone (03-83124247) /
                  Email (This email address is being protected from spambots. You need JavaScript enabled to view it. ) patient
                  details (name, I/C Number, Date and Time of
                  medication to be taken).    

           b)    Drive to the Pharmacy SMS Take N Go counter
                  located at the Nuclear Medical Department.

           c)    Inform your identity card / MRN numbers at the counter
                  to get the prescribed medicines.

 11.   Does Hospital Putrajaya conduct a full medical
        check-up? 

        HPj does not provide medical check-up procedure. However,
        the service can be done at Government Health Clinics

12.   What is the procedure for birth at Hospital Putrajaya and the
        charges?

        For delivery at HPj, patients are not allowed to book for maternity
        services. If the patient has signs of delivery, the patient is advised
        to go to the Labour Room, HPj. However, admission is subject to
        availability on the day the patients are expected to give birth. If we
        are unable to provide services to the patient, the patient will be
        referred to another hospital after taking into consideration their
        safety and condition.

 

          

CATEGORY

CITIZEN

FOREIGNER

(enforced 1/1/2016)

Normal Delivery

RM 450

RM 2593

C-Section Delivery

(Caesareans)

RM 1200

RM 3021

Forceps/Vacuum

RM 600

RM 2593

Breech

RM 600

RM 2593

D&C ( ERPOC )

RM 150

RM 1061

 

13.  Does HPj provide a shuttle van service to facilitate customer
        in Putrajaya Hospital?

        Yes, shuttle van service is provided free of charge for all patients
        from Putrajaya Sentral to Putrajaya Hospital. The service is
        provided every 30 minutes from Monday to Friday from 6.00 am to
        6.00 pm.

         This service is an initiative to reduce parking problems in HPj. HPj
        customers can park at Putrajaya Sentral that provides covered
        parking (Park & Ride) and take the shuttle van to HPj.

 14.   What is the procedure of registration before an appointment
         time?

         Putrajaya Hospital has taken step to implement the 30 minutes
        registration before the appointment. The purpose of this exercise is
        as follows:

         a)    Ensure the patient's registration is within 30 minutes before
               the appointment time set by the specialist clinic. This is to
               ensure that every patient is present at the scheduled
               appointment time.

         b)    Registration done regardless of the appointment time is a
               disruption to the system in specialist clinics as well as
               contributing to congestion at the registration counters and
               specialist clinics.

         c)    The registration system 30 minutes before the appointment
               time is expected to have a positive impact on the treatment
               of patients in specialist clinics especially in reducing the
               waiting time for treatment.

 15.   Are children under 12 years old allowed to visit patients
        in ward?

        No, children under the age of 12 are prohibited from visiting
        patients in the ward. This prohibition is intended to prevent cross
        infection. This rule is also enforced in respect of other patients in
        ward.

 

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